No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful sales person. With our Top 10 Sales Secrets workshop, your participants will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers!
Course Outline:
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Effective Traits
• Assertiveness
• Emotional Intelligence
• Solve Problems
• Close
• Case Study
• Module Two: Review Questions
Module Three: Know Clients
• Research
• Customer Values
• Customer Needs
• Anticipate Needs
• Case Study
• Module Three: Review Questions
Module Four: Product
• Know Your Product
• Believe in the Company/Product
• Be Enthusiastic
• Link Product to Customer’s Values
• Case Study
• Module Four: Review Questions
Module Five: Leads
• Sift Leads
• Time vs. Cost of Pursuing Leads
• Let Go of Leads Going Nowhere
• Focus on Positive Leads
• Case Study
• Module Five: Review Questions
Module Six: Authority
• Develop Expertise
• Know Your Competition
• Continue Education
• Solve Customer Problems Using Authority
• Case Study
• Module Six: Review Questions
Module Seven: Build Trust
• Testimonials
• Be Transparent
• Be Genuine
• Take on Customers’ Point of View
• Case Study
• Module Seven: Review Questions
Module Eight: Relationships
• Listen Actively
• Communicate Often
• Rewards
• Build New Relationships
• Case Study
• Module Eight: Review Questions
Module Nine: Communication
• Be Prepared, Not Scripted
• Use Humor
• Be Yourself
• Thank and Reward
• Case Study
• Module Nine: Review Questions
Module Ten: Self-Motivation
• Value Your Work
• Reward Achievements
• Focus on Success
• Do Not Procrastinate
• Case Study
• Module Ten: Review Questions
Module Eleven: Goals
• SMART Goals
• Long-Term Goals
• Short-Term Goals
• Track and Modify
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
After Checkout Check Your Email
Within 24 hours, you will receive a separate email from us.
This email will contain your login credentials (username and password) along with detailed instructions on how to access your training library.
What to Expect After Your Purchase
Step 1: Check Your Inbox
Within 24 hours, you’ll receive a confirmation email from us.
Inside, you’ll find:
- Your personal login credentials (username & password)
- Step-by-step instructions to access your training library
Step 2: Access Your Training Library
Once your email arrives:
- Follow the quick setup guide provided.
- Sign in using your new credentials.
- Instantly explore your courses, tools, and resources.
We’re Here for You
If you have questions—or if your login email hasn’t arrived within 24 hours—our support team is ready to help.
📩 Email us anytime at: employeeskilltraining@gmail.com
Reviews will be displayed here.
