Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
Course Outline:
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Communicating With Body Language
• Learning a New Language
• The Power of Body Language
• More than Words
• Actions Speak Louder Than Words
• Case Study
• Module Two: Review Questions
Module Three: Reading Body Language
• Head Position
• Translating Gestures into Words
• Open Vs. Closed Body Language
• The Eyes Have It
• Case Study
• Module Three: Review Questions
Module Four: Body Language Mistakes
• Poor Posture
• Invading Personal Space
• Quick Movements
• Fidgeting
• Case Study
• Module Four: Review Questions
Module Five: Gender Differences
• Facial Expressions
• Personal Distances
• Female Body Language
• Male Body Language
• Case Study
• Module Five: Review Questions
Module Six: Non-Verbal Communication
• Common Gestures
• The Signals You Send to Others
• It’s Not What You Say, it's How You Say It
• What Your Posture Says
• Case Study
• Module Six: Review Questions
Module Seven: Facial Expressions
• Linked With Emotion
• Micro-expressions
• Facial Action Coding System (FACS)
• Universal Facial Expressions
• Case Study
• Module Seven: Review Questions
Module Eight: Body Language in Business
• Communicate With Power
• Cultural Differences
• Building Trust
• Mirroring
• Case Study
• Module Eight: Review Questions
Module Nine: Lying and Body Language
• Watch Their Hands
• Forced Smiles
• Eye Contact
• Changes in Posture
• Case Study
• Module Nine: Review Questions
Module Ten: Improve Your Body Language
• Be Aware of Your Movements
• The Power of Confidence
• Position and Posture
• Practice in a Mirror
• Case Study
• Module Ten: Review Questions
Module Eleven: Matching Your Words to Your Movement
• Involuntary Movements
• Say What You Mean
• Always Be Consistent
• Actions Will Trump Words
• Case Study
• Module Eleven: Review Questions
Module Twelve: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
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